Home: Issue 6 2010 Lead Story › Book Report

Book Report

02/08/2010 | Channel: Technology, Logistics / Packaging, E-Business / IT, Retail, Business, Manufacturing, Aerospace, Automotive, Engineering, Shipping, Construction, Food & Drink

Every ESCM issue features four new titles just for you. We offer you a unique code (G9CDQ30) to qualify for a discount on your chosen titles from www.gowerpublishing.com/partnerESCM

Credit Management
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Credit Management provides a comprehensive, down-to-earth guide to every aspect of managing credit. The key message throughout is that cash flow and profits can be much improved by proper planning, motivation and control, without in the least jeopardising sales or alienating customers. All of the key credit control issues are covered including guidance on credit policy and management of the credit function; credit terms; risk assessment, management and modelling. For over thirty-five years, subsequent editions of this book have provided the best single-volume guide for anyone responsible for managing credit, risk and customers.

Relationship Economics
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Lindon and Bryan use numerous examples and insightful analysis, to explain how social capital shapes our ability to reduce poverty, understand corruption, encourage democracy, facilitate income equality, and respond to globalisation. The first part of the book explains how social capital can be manipulated, stored, expended, and invested. The second part explores how levels of social capital within relationships influence economic transactions both positively and negatively, which in turn shape poverty levels, economic efficiency, levels and types of political participation, and institutional structures.

Shared Services in Local Government
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By using extensive case studies drawn from across local councils in England, Ray Tomkinson explains the implications of sharing service delivery, addresses concerns about loss of control and accountability, and demonstrates the potential advantages. He shows how to set up collaborative ventures, formal partnerships, shared service centres or special purpose vehicles, while pointing out possible pitfalls, thus enabling senior managers to follow all the necessary project steps to create an appropriate shared service. It seeks to examine the evidence of the cost, effectiveness and quality improvements achieved from sharing.

The Relationship-Driven Supply Chain
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Stuart and Barry explains how a relationship-based approach to supply chain management can transform business; how to organise your business internally for effective supply chain relationships and how to transform your external supply chain using relationship marketing, customer relationship management and supply chain partnerships. One of the key distinguishing characteristics of a high performing supply chain is the presence of strategic trust. With strategic trust, the parties have access to each other’s strategic plans; relevant cost information and forecasts are shared; risks and rewards are addressed openly.