At times like these organisations must ensure they have the resources available to maintain optimum trading. But many organisations utilising legacy systems to perform business-critical tasks often have limited in-house staff with the expertise required to support and maintain these systems, putting their businesses in jeopardy as the severe lack of available IT resource leaves business-critical systems unmanned and at risk.
However, organisations should be aware that there are third party support providers who can bridge this skills gap by providing a team of engineers that are specialists in the field of maintaining legacy equipment and are adept at providing virtual IT services. Such companies are also able to supply interim resource or assist in the recruitment of highly qualified IT staff. This provides companies with access to a breadth of experience in handling complex problems on systems of varied ages, offering reassurance and, peace of mind.
Ensuring specialist resource is available to support business critical systems/hardware must be put to the top of the agenda, and engaging with a third party support provider could be the best way forward to bridge the skills gap.
Paul Timms – Operations Director, Maindecwww.maindec.com