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FeedsHome: Issue 6 2009 › Enhanced efficiencies
Enhanced efficiencies
20/12/2009 | Channel: Technology
Wells & Young’s, the UK’s largest independent brewery, is rolling out Aeromark’s telematics solution, Optimatics, to its mobile cellar service engineers.
Optimatics will enable the company to improve customer service, increase business efficiencies and operate in line with its environmental policy.
“It’s becoming increasingly important that we’re able to provide our customers with accurate information around the achievement of our contracted SLAs. By providing us with increased visibility of our field cellar service engineers, Optimatics will help us to improve how we manage our mobile workers and to effectively monitor our KPIs. Crucially, it will also help us reduce our carbon footprint,” stated Guy Shreeves, director of customer service and quality at Wells & Young’s.
Optimatics will allow Wells & Young’s to plan its engineers’ daily jobs effectively, maximising their productivity and reducing fuel usage and CO2 emissions through efficient planning.
www.aeromark.co.uk
“It’s becoming increasingly important that we’re able to provide our customers with accurate information around the achievement of our contracted SLAs. By providing us with increased visibility of our field cellar service engineers, Optimatics will help us to improve how we manage our mobile workers and to effectively monitor our KPIs. Crucially, it will also help us reduce our carbon footprint,” stated Guy Shreeves, director of customer service and quality at Wells & Young’s.
Optimatics will allow Wells & Young’s to plan its engineers’ daily jobs effectively, maximising their productivity and reducing fuel usage and CO2 emissions through efficient planning.
www.aeromark.co.uk
