Home: November 2006 › Christmas fulfilment
30/11/2006 | Channel:
Logistics / Packaging
iForce was been selected by Harvey Nichols to provide a fulfilment and call centre operation for its Christmas Hampers and Food and Wine Gifts operation in the summer of 2004.
It has been a tremendous success with Harvey Nichols seeing this business grow by 25 per cent last year and the retailer is hoping to repeat or exceed this in 2006. “We chose iForce because of its proven track record in providing these services to other on-line retailers,” says Rob Jones, business systems manager of Harvey Nichols.
iForce provides a comprehensive fulfilment service for Harvey Nichols' Christmas hampers, wine boxes and gift boxes, which range from £22 to £1500. Harvey Nichols selects a range of luxurious food and wine from around the world to provide inspiring gifts. They are supplied in bulk to iForce's fulfilment centre in East Molesey, Surrey by a specialist packing company. iForce employs its expertise to break down the bulk deliveries and, using its inhouse designed SMaRT order fulfilment system, ensures they are sent successfully to customers.